Effective Date: 26 Feb 2026

Website: https://www.uccaih.in

Business Name: UCCAIH

Email: Support@uccaih.in

1. Introduction

Welcome to UCCAIH (“we”, “our”, “us”).

We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

This policy is designed in compliance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable Indian laws.

2. Definitions

• Personal Data: Any information that identifies or relates to an identifiable individual.
• Data Principal: The individual whose personal data is being processed.
• Data Fiduciary: UCCAIH, which determines the purpose and means of processing personal data.
• Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

3. Information We Collect

(a) Personal Information

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Address details

(b) Technical Information

• IP address
• Browser type and version
• Device information
• Website usage data (via cookies and analytics tools)

(c) Communication Information

• Messages submitted through contact forms
• Email correspondence
• Customer support queries

4. How We Use Your Information

Your data is used for lawful purposes including:

• Providing and improving our services.
• Responding to inquiries and support requests.
• Sending updates, notifications, or promotional information (with consent).
• Ensuring website security and fraud prevention.
• Complying with legal and regulatory requirements.

5. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Consent: When you voluntarily provide your data.
• Contractual Necessity: When required to deliver services requested by you.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interest: For business improvement, analytics, and security.

You may withdraw your consent at any time by contacting us at support@uccaih.in

6. Sharing of Information

We may share your information with:

• Authorized IT and service providers.
• Professional advisors and auditors.
• Government or regulatory authorities when legally required.

We do not sell, rent, or trade your personal data.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.

You may control or disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

8. Data Retention

We retain personal data only as long as necessary for:

• Providing services.
• Fulfilling contractual obligations.
• Complying with legal requirements.

After the retention period, data is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption.
• Secure hosting infrastructure.
• Restricted access to sensitive data.

While we strive to protect your information, no system is completely secure.

10. Your Rights Under DPDPA

As per the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent at any time.
• Lodge a grievance regarding data misuse.

Requests will be processed within 30 business days.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Grievance Officer

In accordance with applicable Indian laws, the details of our Grievance Officer are:

• Name: Data Protection Officer – UCCAIH

Website: https://www.uccaih.in

Business Name: UCCAIH

Email: Support@uccaih.in

All complaints will be acknowledged within 7 working days and resolved within 30 working days.

14. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Business Name: UCCAIH

Email: Support@uccaih.in