Effective Date: 26 Feb 2026

Website: https://www.uccaih.in

Business Name: UCCAIH

Email: Support@uccaih.in

1. Introduction

UCCAIH is committed to delivering high-quality services and/or products to its customers.

This Refund & Returns Policy outlines:

• Eligibility criteria for refunds or returns
• Procedure to initiate a request
• Applicable timelines
• Customer support details

This policy is governed by applicable Indian consumer protection laws and relevant regulatory requirements.

2. Eligibility for Refunds / Returns

Returns/Refunds may be accepted if:

• The service/product delivered does not match the agreed specifications.
• The product is damaged or defective at the time of delivery (if applicable).
• The request is raised within 7 days of delivery or service completion.

Non-Eligible Cases:

• Change of mind after service delivery or order confirmation.
• Services already rendered or partially completed.
• Customized or personalized services/products.
• Requests raised beyond the specified time period.

3. How to Request a Refund / Return

To initiate a request, please email support@uccaih.in with:

• Order/Invoice number
• Full name and contact details
• Reason for refund/return
• Supporting documents or photographs (if applicable)

Our team will review your request and respond within 2–3 business days with further instructions.

4. Review & Approval Process

• All requests are subject to verification and approval by UCCAIH.
• If approved, refund instructions will be communicated via email.
• UCCAIH reserves the right to reject requests that do not meet eligibility conditions.
• A reverse shipment fee upto Rs 100 can be charged for excessive returns, which will be deducted from the refund.

5. Refund Timeline

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original mode of payment.
• Actual credit timelines may vary depending on the payment provider or bank.

6. Cancellation Policy

• Orders/services may be cancelled before processing or service initiation.
• Once processing has begun or service has been delivered, cancellation may not be permitted.
• To request cancellation, contact support@uccaih.in immediately.

7. Shipping & Handling (If Applicable)

• Return shipping costs may be borne by the customer unless the product was defective or incorrect.
• Items must be returned in original condition and packaging.

8. Payment Security

• All transactions are processed through secure and compliant payment gateways.
• UCCAIH does not store sensitive financial information such as card details on its servers.

9. Limitation of Liability

UCCAIH’s liability for refunds is limited to the amount paid for the specific product or service in question.

10. Changes to This Policy

• UCCAIH reserves the right to update this policy at any time.
• The revised version will be posted with an updated Effective Date.

11. Contact Information

For any refund or return-related queries, please contact:

Business Name: UCCAIH

Email: Support@uccaih.in