Shipping Policy

Effective Date: 26 Feb 2026

Website: https://www.uccaih.in

Business Name: UCCAIH

Email: Support@uccaih.in

1. Shipping Overview

  • UCCAIH ensures timely and secure delivery of products/services where physical shipment is applicable.
  • We partner with reliable courier and logistics providers to ensure safe transit.
  • Shipping timelines may vary depending on location and service availability.

2. Shipping Locations

  • We currently ship across major cities and towns within India.
  • If your location is not serviceable, our team will notify you before order processing.
  • International shipping (if applicable) will be subject to additional terms and charges.

3. Shipping Charges

  • Shipping fees (if applicable) will be displayed during checkout.
  • Charges are calculated based on product weight, dimensions, and delivery location.
  • Promotional offers may include free shipping for selected orders.

4. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

5. Delivery Timeframes

  • Standard delivery typically takes 5–10 business days depending on the destination.
  • Delivery timelines are estimates and may vary due to logistics constraints.
  • Delays caused by weather conditions, strikes, natural disasters, or other unforeseen circumstances are beyond our control.

6. Order Tracking

  • Once shipped, a tracking ID will be sent via email or SMS.
  • Customers can monitor delivery status through the courier partner’s website.

7. Customer Responsibilities

  • Provide accurate and complete shipping information at checkout.
  • Ensure availability to receive the delivery.
  • UCCAIH is not responsible for delays or losses due to incorrect address details.

8. Damaged, Lost, or Missing Items

If your package arrives damaged or if items are missing:

  • Contact support@uccaih.in within 7 days of delivery.
  • Provide order details and photographs of the package/product.

We will investigate the issue and provide a resolution in accordance with our Refund & Returns Policy.

9. Limitation of Liability

  • Risk of loss transfers to the customer upon delivery confirmation.
  • UCCAIH is not liable for delays caused by third-party logistics providers.

10. Changes to Shipping Policy

  • We reserve the right to modify this Shipping Policy at any time.
  • Updates will be posted on this page with a revised Effective Date.